Business Management: How Do I Know What I Need? | WebVellum

The most important question in determining what sort of web solution to choose is: What are my needs? It?s not at all uncommon for businesses to either rush in with an untested integration as a cost saving measure and end up paying far more than they originally intended, or to go with an expensive, complicated system most of which does little to simplify business processes.

Business management is about finding better ways of doing things, empowering your employees to increase productivity by working smarter, not harder, and discovering new growth potentials. The way to achieve this is by identifying the processes and tools utilized by your business.

Your Business Website

Are you taking full advantage of the possibilities a business website presents?

If you provide a labor-intensive service such as lawn care or home/office cleaning, it?s common to think that a website works the same way as a roadside sign. However, there is much more you can do with a website than simply display your business name, service area and contact information. You can allow your customers to schedule appointments, manage communications with employees out in the field and post up-to-date information that your customers can receive by email or social media. With the correct programming configuration, you?re even able to manage invoices payments and customer accounts without a stand-alone payment system.

Customer Relations Management: More than a Website

Larger businesses must rely on some fairly sophisticated programming simply to manage internal operations before even considering integration with point-of-sale interfaces or a website. Despite the challenges associated with integrating complex technologies such as CRMs (Customer Relations Management ? think Salesforce) and CMSs (Content Management Systems ? Drupal and Magento), it can be done. WebVellum has the tools to bring it to you.

How Do I Know When I Need a CRM?

If your business (or start-up) employees 50 or more people in a multi-tiered hierarchical structure and you need to communicate as well as transmit files and data on a daily basis, then you probably need a CRM. If you need a way to process purchasing orders, payroll, invoices, manage expenses and manage internal communications, then you?ll need something with at least some features of a CRM.

At first glance, a full-scale CRM such as Salesforce seems worlds away from open-source web technology such as WordPress and Drupal. However, a sophisticated website development firm such as WebVellum is able to make the differences between a full-scale CRM and and open-source CMS seem largely cosmetic.

With our sophisticated planning and integration techniques, WebVellum can assist your business in determining what your business process needs are and the best solution to meet those needs. Contact WebVellum today to learn more!

Source: http://tampawebsitedesign.org/business-management-how-do-i-know-what-i-need/

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